FNOL Aktion Agent
Collects accident details conversationally and initiates the claim.
Conversational AI
Claims Triage
Prioritises claims by complexity, urgency, and severity for adjuster allocation.
Predictive Analytics
Claims Fraud Detection
Assigns fraud risk scores from suspicious patterns and flags for investigation.
Anomaly Detection
Underwriting Aktion Agent
Assists underwriters with risk evaluation and explains the reasoning behind it.
ML + Explainable AI
Policy Recommendation Engine
Suggests suitable products against a stated need and risk profile.
Recommendation Engine
Renewal Aktion Agent
Recommends renewals and upgrades ahead of expiry.
AI Assistant
Document Verification
Validates policy documents and supporting evidence automatically.
OCR + NLP
Claims Status Aktion Agent
Provides real-time claim updates without an agent call.
Conversational AI
Regulatory Compliance Checker
Tracks regulatory change and checks adherence as rules shift.
RAG
Prior Authorization Aktion Agent
Reviews requests for authorisation against treatment guidelines before utilisation review.
Agentic AI
