The Aktion Agent checks the submission is complete, routes it by zone and type, and issues once approvals clear. Planners only open cases that are ready to decide, which is where the backlog actually goes.
Nothing here is a separate purchase. The same extraction, conversation, and workflow engine runs every service below, which is why the second one costs a fraction of the first.
The five services that generate most of your inbound contact, handled from first request to resolution.
Four internal workflows that consume the same hours every week, in every department.
Two of the nine ship as their own products, with the deployment options and support that implies.
Name the queue that generates the most calls. We will show you the same service running with intake handled, on your forms, inside four weeks.
Ten other sectors run on the same foundation. Pick the one that owns your slowest process.